Privacy Policy

Privacy Policy of Travara

Travara values the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of personal information

Travara collects various types of personal data to provide an optimal shopping experience. This data may include, but is not limited to:

• First and last name
• Shipping and billing address
• Email address
• Phone number
• Payment information

Use of personal information

The collected personal information is used for the following purposes:

• Processing and shipping orders
• Managing payments and preventing fraud
• Communicating with customers about their orders and our product offerings
• Improving our customer service and answering questions
• Sending information about new products, promotions, and events (with customer consent)

Sharing of personal information

Travara does not sell, rent, or share personal information with third parties, except in the following cases:

• With external service providers who process payments and ship orders
• When legally required or to comply with legal procedures
• To protect the rights, property, or safety of Travara, its customers, or the public

Security of personal information

Travara implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• The use of encryption technologies for payment transactions
• Restricted access to personal information for employees and partners who need this data to provide our services

Retention of personal information

Travara retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer rights

Under applicable law, customers have certain rights regarding their personal data, including:

• Right of access: Customers can request a copy of the personal data Travara holds about them.
• Right to rectification: Customers can request to correct inaccurate or incomplete personal data.
• Right to erasure: Customers can request the erasure of their personal data, subject to legal retention periods.
• Right to withdraw consent: Customers can withdraw their consent for the processing of their personal data at any time.

Cookies and similar technologies

Travara uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track website usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy

Travara may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to check this page regularly to stay informed of any changes.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, please contact Travara via:

Email: info@travara-amsterdam.nl

Travara is committed to protecting customer privacy and handling personal data responsibly and securely.