General Terms and Conditions

Travara's General Terms and Conditions

Welcome to the Travara website. By accessing this website and using our services, you agree to comply with these general terms of use. Please read them carefully before visiting our site or placing an order.

Acceptance of Terms
By using the Travara website, you agree to these terms and conditions. If you do not agree with these terms, we ask you not to use this site.

Changes to Terms
Travara reserves the right to modify these terms and conditions at any time. Changes will be effective as soon as they are published on this site. It is your responsibility to regularly check the terms and conditions to stay informed of updates.

Website Usage
You agree to use this site solely for lawful purposes and in a manner that does not infringe on the rights of third parties or impede or restrict the use and enjoyment of the site by others. Prohibited conduct includes, but is not limited to, harassment, dissemination of obscene, offensive, or illegal content, and disruption of normal communication on our site.

Intellectual Property
All content on the Travara website, including but not limited to texts, images, logos, photos, and software, is the property of Travara or its content suppliers and is protected by international copyright and intellectual property laws. Any unauthorized use of the content on this site is strictly prohibited.

Orders and Payments
By placing an order on our site, you agree to provide current, complete, and accurate information for your account and all purchases. You commit to promptly updating your account information, including email address, credit card details, and expiration dates, so that we can complete your transactions and contact you if necessary.

Return and Refund Policy
Please refer to our return and refund policy for detailed information on returning and refunding products purchased on our site.

Shipping
Shipping costs and delivery times may vary depending on the destination. For more details, please refer to our shipping policy.

Customs and Import Duties
The price of our products excludes customs clearance fees and import VAT. These additional costs are the responsibility and risk of the customer. The postal and/or courier service uses a special arrangement regarding imports, which means that any import duties and VAT may be collected by the delivery service upon arrival in the EU destination country. This may also apply to deliveries outside the EU.
In accordance with Article 5, first paragraph, of the Turnover Tax Act 1968, the place of supply takes place in the country where the transport begins. If the delivery takes place from a non-EU country, the postal or courier service will collect the import VAT or customs costs from the customer. Travara will not charge VAT in that case.

Limitation of Liability
Travara is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of this site. All content and services on this site are provided "as is," without any explicit or implied warranty.

Links to Third-Party Websites
This site may contain links to other websites not under the control of Travara. We have no control over the nature, content, and availability of these sites. The inclusion of a link does not necessarily imply a recommendation or endorsement of the views expressed on them.

Indemnification
You agree to indemnify, defend, and hold Travara, its directors, employees, consultants, agents, and affiliates harmless from and against any and all claims, liabilities, damages, and/or costs (including but not limited to attorney's fees) arising from your use of this site or your breach of these terms.

Applicable Law
These terms are governed by and construed in accordance with Dutch law. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

Contact
For questions about these general terms and conditions, please contact Travara via:
Email: info@travara-amsterdam.nl

Thank you for choosing Travara. We hope you have a pleasant shopping experience!